A factor analysis and structural equation modeling were conducted in order to identify and analyze causal relationships. Design/methodology/approach-Based on a SS literature review, a survey was conducted to capture practitioners' viewpoints about CSFs for SS implementation and their impact on performance in manufacturing companies. Purpose-The purpose of this paper is to extend the understanding of Six Sigma (SS) and the underlying dimensions of its critical success factors (CSF) via an analysis of the effects of top management support (TMS), implementation strategy (IS), and collaborative team (CT) on project performance (PP) in Mexican manufacturing companies. It may be used for further research and development to help ensure project quality and success. Originality/value – This work is an original attempt at gathering Six Sigma CSFs applicable to construction projects. Practical implications – The findings can be used to facilitate the decision-making in the context of project success. However, more thorough search techniques can be applied to improve upon this work. Though based on an extensive search, the retrieved CSFs may not be all the published ones. Research limitations/implications – This work is limited by partial identification of CSFs. Of these CSFs, around 32 per cent fall into red zone (most critical), 50 per cent into yellow and 18 per cent into green zone (least critical). Based on an inclusion criterion of minimum 15 appearances, 22 CSFs are shortlisted for further analysis. Findings – A total of 69 CSFs are identified as published in the literature. Frequency analysis is performed to find out significance of identified CSFs, and zoning is performed based on the product of frequency of appearance and parties affected by the CSFs.
Based on the keyword and semantic search techniques, papers published on the topic of Six Sigma during 2000-2015 are retrieved. Design/methodology/approach – The research is based on literature review. Purpose – This paper aims at collecting and reviewing the published literature on the Six Sigma in construction along with its critical success factors (CSFs). Originality/value – This work may trigger an important debate over the research and implementation of SS in the construction industry of developing countries that may greatly benefit by improving the quality of their projects and rectify their diminishing reputation for project success. Practical implications – The findings can be used to improve the quality provision of construction projects.
However, this work may become an impetus for further research in managing quality in construction industry. Research limitations/implications – The limited level of awareness possessed by the respondents constrains the possible outreach of this work in industrially developed contexts. Further, when under planning projects are exposed to SS, the chances of project success improve better than under execution projects. Findings – The construction industry of Pakistan is still functioning in a traditional way marred with low level of awareness and ad hoc approaches, the findings point to a huge improvement opportunity. A system dynamics framework to assess the SS influence on project success is developed and case study project are simulated. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. Design/methodology/approach – The research is purely exploratory in nature. Purpose – The purpose of this paper is to investigate the level of implementation of Six Sigma (SS) in the construction industry of Pakistan along with the current state of affairs and the challenges, and opportunities for a successful implementation.
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